A: If a malfunction occurs, SameGram provides comprehensive after-sales support including remote diagnostics, spare parts delivery, and on-site troubleshooting and repair by our engineers.

A:Regular checkweigher calibration ensures your system maintains precise performance and operates within acceptable checkweigher tolerance limits. Over time, environmental changes, mechanical wear, and product variation can affect accuracy. Following a standard checkweigher calibration procedure—which includes placing certified test weights on the conveyor and adjusting the system accordingly—is c...